Privacy Policy

PRIVACY POLICY

TMH Inc. (hereinafter referred to as "TMH"), in providing our services (hereinafter referred to as "this service"), to all users (hereinafter referred to as "users") acquires information about individuals (hereinafter referred to as "personal information").

This privacy policy (hereinafter referred to as "this policy") applies when our company acquires, uses and manages personal information from users.

TMH obtains the following information from users

  • (1) User's Name
  • (2) User's Address
  • (3) User's Contact
  • (4) Information related to machine identification of information communication terminals
  • (5) Location information
  • (6) IP Address
  • (7) URLs viewed and timestamps related to date and time

The purposes for which TMH collects and uses personal information are as follows.

  • (1) For the provision and operation of this service(including recruitment activities)
  • (2) For notification of matters necessary for the operation of this service
  • (3) For management of customers who are members of this service
  • (4) To notify you of new features and updates regarding this service
  • (5) To send e-mail newsletters and direct mail
  • (6) For advertising effect analysis, market analysis, and marketing
  • (7) For various inquiries about this service and after-sales service
  • (8) To prevent unauthorized access and use
  • (9) For communication regarding services or projects implemented by the Company
  • (10)Purposes incidental to the above purposes of use

In order to analyze the access and usage status of the website and this service (hereinafter collectively referred to as "the website, etc."), distribute advertisements, and improve the convenience of the website, etc., TMH may acquire files such as cookies stored on the information communication terminal of the user who accessed the site and similar technology. TMH may associate cookies, etc., with the personal information of users. In light of the fact that cookies, etc. associated with the personal information of users are personal information of users, TMH will manage such cookies, etc. in accordance with the provisions of this Privacy Policy. In addition, TMH provides information such as cookies to a data management platform operated by a third party, acquires the web browsing history and analysis results collected by the third party using cookies, etc., and uses these for the purpose of advertisement distribution etc. after linking with the personal data of the user.

TMH will take necessary measures to prevent leakage, loss or damage of collected information and to properly manage collected information. The outline of the measures taken by TMH for safety management is as follows. Regarding the specific content of the measures, TMH will respond without delay to the request from the user to the contact point specified in this policy.

  • (1) Formulation of basic policies and development of disciplines related to the handling of personal information
  • (2) Person in charge of handling personal information and maintenance of reporting and communication system
  • (3) Implementation of regular training
  • (4) Acquiring a pledge of confidentiality regarding personal information from employees
  • (5) Implementation of measures to prevent access to personal information by anyone other than the person in charge (including room partitions and entrance/exit management using IC cards, etc.)
  • (6) Implement measures to prevent the loss or theft of devices that handle personal information (including storage of devices, setting of passwords, etc.)
  • (7) Clarify the equipment and access authority that can handle personal information, and prevent unnecessary access to personal information
  • (8) Set a password when handling by e-mail, etc.
  • (9) Maintaining the latest version of the OS of devices that handle personal information
  • (10)Introduce security software, etc. to devices that handle personal information

1. Except for the following cases, TMH will not provide personal information to a third party without the prior consent of the user.

  • (1) When required by law.
  • (2) When it is necessary to protect human life, body or property and it is difficult to obtain the user's consent.
  • (3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the user's consent.
  • (4) When it is necessary to cooperate with national organizations, local governments, or persons entrusted by them in carrying out the affairs stipulated by laws and regulations, and when there is a risk that obtaining the user's consent will interfere with the execution of the relevant affairs.

2 Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the personal information shall not be a third party.

  • (1) When the personal information is provided as a result of entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
  • (2) When personal information is provided along with business succession due to merger or other reasons.

TMH will jointly use personal information as follows.

(1) Items of personal information to be used jointly
  • User's Name
  • User's Address
  • User's Contact
(2) Purpose of use by users
  • For the provision and operation of this service(including recruitment activities)
  • For notification of matters necessary for the operation of this service
  • To send e-mail magazines and direct mail
  • For various inquiries about this service and for after-sales service
(4) The name and address of the person responsible for managing the personal data and the name of its representative.
  • Name
    TMH Inc.
  • Address:
    3-14-6, Shimogorikita, Oita-city, Oita Prefecture, 870-0952 JAPAN
  • Representative Name
    Daisuke Enami
  • Personal information protection administrator
    Business administration manager

TMH may change this policy according to the need to respond to legal revisions and business needs. Any changes to this policy will be posted on this website.

1 The User may make the following demands or requests to the Company in accordance with this Article.

  • (1) Request for notification of purpose of use of personal information from users
  • (2) Request for disclosure of the user's personal information
  • (3) Request for correction, addition or deletion of the content of the user's personal information held by TMH if it is not true.
  • (4) Request for suspension of use or deletion of the personal information when the personal information of the user is handled beyond the scope necessary to achieve the purpose of use notified or announced to the user, or when the personal information is obtained by deception or other wrongful means.
  • (5) Request for suspension of use if the personal information of the user is provided to a third party in violation of the provisions of Article 23, Paragraph 1 or Article 24 of the Act on the Protection of Personal Information.

2. When requesting or requesting in the preceding paragraph, specify which of the items in the same paragraph is requested and submit documents for identity verification (driver's license, health insurance card, copy of resident's card, etc.).

3 Please note that a handling fee of 1,000 yen will be charged for each request under Paragraph 1. No.1 or No. 2.

For consultations and complaints regarding TMH’s handling of personal information, please contact the contact below

Business operator handling personal information: TMH Inc.
Representative: Daisuke Enami
Personal information protection administrator: Business administration manager
Address: 3-14-6, Shimogorikita, Oita-city, Oita Prefecture, 870-0952 JAPAN
Phone Number: 097-576-7205